Genesys
Pricing available on request
What is Genesys?
Genesys, or Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience and call center technology to mid-sized and large businesses.
Advantages
- Omnichannel support
- AI-powered insights
- Cloud-based deployment
- Real-time analytics
- Customer journey mapping
- Automated workflows
- Self-service options
- Integration capabilities
Company
- location
- Daly City, California
- founded year
- 1990
- employee size
- Over 10,000
- parent company
- CVC Capital Partners
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