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What is Recast?

Recast is a comprehensive customer service software designed to streamline interactions between businesses and their customers. It offers a range of features to enhance communication and support processes, ultimately improving customer satisfaction and loyalty.

Company Details

Recast Technologies Inc.
Founded in 2015
100-200 employees
San Francisco, California

Features:

  • Omnichannel support
  • Ticket management
  • Knowledge base
  • Live chat
  • Analytics and reporting

Pros & Cons

Pros

  • User-friendly interface
  • Multi-channel support
  • Robust ticketing system

Cons

  • Limited customization options
  • Higher pricing compared to some competitors

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