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What is Heap?

Heap is an advanced analytics platform that enables businesses to automatically capture and analyze customer interactions without the need for manual tracking. It provides insights into user behavior, helping businesses make data-driven decisions to improve user experience and drive growth.

Company Details

Heap Inc.
Founded in 2013
100-500 employees
San Francisco, California

Features:

  • Automatic data capture
  • User behavior analysis
  • Custom event tracking
  • Data visualization
  • Retention analysis
  • A/B testing
  • Conversion tracking
  • Segmentation
  • Mobile analytics

Pros & Cons

Pros

  • Easy to set up and use
  • Automated data collection
  • Powerful user behavior analysis
  • Flexible event tracking
  • Comprehensive data visualization
  • Advanced segmentation options

Cons

  • Can be overwhelming for beginners
  • May require technical expertise for advanced customization
  • Pricing can be on the higher side for small businesses

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